CDA FAQ Archives - Stemcord Philippines UAT Site Mon, 23 May 2022 00:32:05 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 What happens if I terminate my child’s cord blood service with StemCord but have pre-paid the annual storage using CDA? https://uat.stemcord.com.ph/faq-items/what-happens-if-i-terminate-my-childs-cord-blood-service-with-stemcord-but-have-pre-paid-the-annual-storage-using-cda/ https://uat.stemcord.com.ph/faq-items/what-happens-if-i-terminate-my-childs-cord-blood-service-with-stemcord-but-have-pre-paid-the-annual-storage-using-cda/#respond Mon, 23 May 2022 00:31:41 +0000 https://uat.stemcord.com.ph/?post_type=avada_faq&p=2018 The pro-rated amount will be refunded into your child’s CDA.

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]]> The pro-rated amount will be refunded into your child’s CDA.

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]]> https://uat.stemcord.com.ph/faq-items/what-happens-if-i-terminate-my-childs-cord-blood-service-with-stemcord-but-have-pre-paid-the-annual-storage-using-cda/feed/ 0 What do I need to do if I wish to terminate my interbank GIRO for CDA with StemCord? https://uat.stemcord.com.ph/faq-items/what-do-i-need-to-do-if-i-wish-to-terminate-my-interbank-giro-for-cda-with-stemcord/ https://uat.stemcord.com.ph/faq-items/what-do-i-need-to-do-if-i-wish-to-terminate-my-interbank-giro-for-cda-with-stemcord/#respond Mon, 23 May 2022 00:31:08 +0000 https://uat.stemcord.com.ph/?post_type=avada_faq&p=2016 If you wish to terminate the interbank GIRO for CDA with StemCord, please email your termination request to billing@stemcord.com and our billing consultant will assist you.

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]]> If you wish to terminate the interbank GIRO for CDA with StemCord, please email your termination request to billing@stemcord.com and our billing consultant will assist you.

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]]> https://uat.stemcord.com.ph/faq-items/what-do-i-need-to-do-if-i-wish-to-terminate-my-interbank-giro-for-cda-with-stemcord/feed/ 0 Can I use my Baby Bonus Card issued by the CDA Bank to make payment at StemCord? https://uat.stemcord.com.ph/faq-items/can-i-use-my-baby-bonus-card-issued-by-the-cda-bank-to-make-payment-at-stemcord/ https://uat.stemcord.com.ph/faq-items/can-i-use-my-baby-bonus-card-issued-by-the-cda-bank-to-make-payment-at-stemcord/#respond Mon, 23 May 2022 00:30:41 +0000 https://uat.stemcord.com.ph/?post_type=avada_faq&p=2014 Yes. You can visit our office during operating hours at Gleneagles Medical Centre or Mount Elizabeth Novena Hospital and pay via NETS using the Baby Bonus Card issued by your CDA Bank. Kindly note that there is a daily limit to the CDA Nets card that has been set by the managing bank.

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]]> Yes. You can visit our office during operating hours at Gleneagles Medical Centre or Mount Elizabeth Novena Hospital and pay via NETS using the Baby Bonus Card issued by your CDA Bank. Kindly note that there is a daily limit to the CDA Nets card that has been set by the managing bank.

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]]> https://uat.stemcord.com.ph/faq-items/can-i-use-my-baby-bonus-card-issued-by-the-cda-bank-to-make-payment-at-stemcord/feed/ 0 Is there a limit on the amount which can be deducted from the CDA for the payment of Cord Blood Banking services? https://uat.stemcord.com.ph/faq-items/is-there-a-limit-on-the-amount-which-can-be-deducted-from-the-cda-for-the-payment-of-cord-blood-banking-services/ https://uat.stemcord.com.ph/faq-items/is-there-a-limit-on-the-amount-which-can-be-deducted-from-the-cda-for-the-payment-of-cord-blood-banking-services/#respond Mon, 23 May 2022 00:30:13 +0000 https://uat.stemcord.com.ph/?post_type=avada_faq&p=2012 There is no restriction on the amount that can be deducted from the CDA for StemCord’s Cord Blood Banking services.

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]]> There is no restriction on the amount that can be deducted from the CDA for StemCord’s Cord Blood Banking services.

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]]> https://uat.stemcord.com.ph/faq-items/is-there-a-limit-on-the-amount-which-can-be-deducted-from-the-cda-for-the-payment-of-cord-blood-banking-services/feed/ 0 Do I need to submit the interbank GIRO form again if I want to use the CDA of a different child for StemCord Cord Blood Banking Service? https://uat.stemcord.com.ph/faq-items/do-i-need-to-submit-the-interbank-giro-form-again-if-i-want-to-use-the-cda-of-a-different-child-for-stemcord-cord-blood-banking-service/ https://uat.stemcord.com.ph/faq-items/do-i-need-to-submit-the-interbank-giro-form-again-if-i-want-to-use-the-cda-of-a-different-child-for-stemcord-cord-blood-banking-service/#respond Mon, 23 May 2022 00:29:50 +0000 https://uat.stemcord.com.ph/?post_type=avada_faq&p=2010 Yes, you need to submit the interbank GIRO form if you want to use the CDA of a different child for Cord Banking Service.

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]]> Yes, you need to submit the interbank GIRO form if you want to use the CDA of a different child for Cord Banking Service.

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]]> https://uat.stemcord.com.ph/faq-items/do-i-need-to-submit-the-interbank-giro-form-again-if-i-want-to-use-the-cda-of-a-different-child-for-stemcord-cord-blood-banking-service/feed/ 0 What if I am using my child’s CDA to pay for his/her sibling’s cord banking service? https://uat.stemcord.com.ph/faq-items/what-if-i-am-using-my-childs-cda-to-pay-for-his-her-siblings-cord-banking-service/ https://uat.stemcord.com.ph/faq-items/what-if-i-am-using-my-childs-cda-to-pay-for-his-her-siblings-cord-banking-service/#respond Mon, 23 May 2022 00:29:23 +0000 https://uat.stemcord.com.ph/?post_type=avada_faq&p=2008 If you are using your child’s CDA to pay for his/her sibling’s cord blood banking service, please provide the birth certificate of his/her sibling for verification.

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]]> If you are using your child’s CDA to pay for his/her sibling’s cord blood banking service, please provide the birth certificate of his/her sibling for verification.

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]]> https://uat.stemcord.com.ph/faq-items/what-if-i-am-using-my-childs-cda-to-pay-for-his-her-siblings-cord-banking-service/feed/ 0 Do I need to pay before my application for interbank GIRO is approved by the bank? https://uat.stemcord.com.ph/faq-items/do-i-need-to-pay-before-my-application-for-interbank-giro-is-approved-by-the-bank/ https://uat.stemcord.com.ph/faq-items/do-i-need-to-pay-before-my-application-for-interbank-giro-is-approved-by-the-bank/#respond Mon, 23 May 2022 00:25:36 +0000 https://uat.stemcord.com.ph/?post_type=avada_faq&p=2003 No. We will require a credit card payment authorisation upon enrolment until the bank has approved your interbank GIRO application. In the event that your application is not approved by the bank two (2) months from the actual delivery date, we will bill all fees payable to StemCord to the credit card provided.

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]]> No. We will require a credit card payment authorisation upon enrolment until the bank has approved your interbank GIRO application. In the event that your application is not approved by the bank two (2) months from the actual delivery date, we will bill all fees payable to StemCord to the credit card provided.

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]]> https://uat.stemcord.com.ph/faq-items/do-i-need-to-pay-before-my-application-for-interbank-giro-is-approved-by-the-bank/feed/ 0 How do I get started if I want to use funds in the CDA for StemCord Cord Banking Services? https://uat.stemcord.com.ph/faq-items/how-do-i-get-started-if-i-want-to-use-funds-in-the-cda-for-stemcord-cord-banking-services/ https://uat.stemcord.com.ph/faq-items/how-do-i-get-started-if-i-want-to-use-funds-in-the-cda-for-stemcord-cord-banking-services/#respond Mon, 23 May 2022 00:25:04 +0000 https://uat.stemcord.com.ph/?post_type=avada_faq&p=2001 Upon enrolment, inform us that you wish to use your CDA to pay for your Cord Blood Banking fees. Following the birth of your child, StemCord will send a copy of the Giro Application Form (DBS/POSB, UOB & OCBC) along with Billing Instruction Authorisation Letter to your mailing address. Alternatively, you can also download and [...]

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  • Upon enrolment, inform us that you wish to use your CDA to pay for your Cord Blood Banking fees.
  • Following the birth of your child, StemCord will send a copy of the Giro Application Form (DBS/POSB, UOB & OCBC) along with Billing Instruction Authorisation Letter to your mailing address. Alternatively, you can also download and print out the Forms here.
  • Fill up the CDA InterBank GIRO Form. Submit the Form (original, not photocopy) either via post or in person at any of our offices, together with a copy of your child’s Birth Certificate within 1 (one) month after child’s birth.
  • The managing bank will take at least 2 months to process upon receiving the completed Form.

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    ]]>     https://uat.stemcord.com.ph/faq-items/how-do-i-get-started-if-i-want-to-use-funds-in-the-cda-for-stemcord-cord-banking-services/feed/ 0